Creating Your Account

Setting up your ZipHealth account is quick and easy:

1. Click on “Account”
2. Provide your email address or link your google account.
3. Complete registration by entering your information.
4. Complete identity verification by submitting a photo of your government-issued ID and a current selfie. This step ensures compliance with healthcare regulations.

Managing Your Account

From your account dashboard, you can:

• Update your personal information.
• View and manage your orders.
• Review your consultation history for previous prescriptions.

Two-Step Verification

For enhanced security and compliance, ZipHealth requires two-step verification for identity confirmation:

1. Upload a government-issued photo ID.
2. Provide a current selfie for cross-verification.

Our customer care team is available to assist if you encounter any issues during account setup or verification. Contact us via our online support form here.

Reordering Made Easy 

To reorder medication, follow these steps:

1. Log into your account and navigate to "Order History."
2. Select the prescription you want to refill.
3. Review your consultation to ensure the details are accurate. Please ensure the prefilled answers are still relevant to the reorder, as situations can change over time.