What Should I Do If I Forget My Password?

• Click on “Account” on the top right corner of the Ziphealth.co homepage. 
• Enter your email address.
• Click the "Forgot Password" link underneath.
• Enter the email address associated with your account.
• Follow the instructions in the email to create a new password.

How Do I Update My Password?

• Log in to your account to access the "Account Dashboard."
• Select "Change Password."
• Enter your current password and the new password you wish to use.
• Click "Change Password" to save changes.

How Do I Update My Email?

Contact our support team to update your email address. You can reach us by clicking the blue box with the black chat bubble in the bottom-right corner of any ZipHealth page.

Why Can’t I Log Into My Account?

• Ensure your email and password are entered correctly.
• If the issue persists, reset your password using the steps above.
• If you’re still unable to log in, contact our support team for assistance.

How Do I Deactivate My Account?

Contact customer care to complete this request. You can reach us by clicking the blue box with the black chat bubble in the bottom-right corner of any ZipHealth page.