If you choose to join the waiting room after placing your order, you will sellect 'Connect now' which will put you in the queue. The approximate wait time will be listed.
If you choose to schedule your video consultation for another time, you will receive a confirmation email with a link to the video call. Once you click the link, you will be prompted to join the call.
Please get in touch with our customer care team if you need assistance troubleshooting the video call at (888) 634 -1354