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  2. Video Consultations

Video Consultations

Everything you need to know about video consultations

  • How do I place an order?
  • How do I book an appointment?
  • Why do I need to have a video consultation?
  • Do I still need to provide an ID and selfie if having a video consultation?
  • What are the minimum requirements to have video consultation?
  • How can I prepare for a video call?
  • How do I connect to the video call?
  • How can I reschedule my appointment?
  • What happens if I miss my appointment?
  • I’ve connected to the call but the prescriber isn’t here
  • General troubleshooting tips
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