Overview
This article explains how to contact the ZipHealth Customer Care Team for general inquiries, urgent requests, or live chat support. Use this guide if you cannot find the answer to your question in the Help Center or if you require personalized assistance.
Use this article if you want to:
Contact Customer Care
Learn about our response times for general and urgent requests.
Before contacting Customer Care, we recommend checking our Help Centre, where you can find answers to many common questions about orders, treatments, payments, and your account.
How to contact us
đŹ Live chat [fastest]
Get the fastest response by chatting with the ZipHealth team:
Response time: typically within 5 minutes
Chat with the ZipHealth team in real-time
To get started, log in to your account. Once logged in, you'll see a blue messaging widget on the bottom right of your screen just click it to start chatting with the ZipHealth team.
If you still need help after reviewing the information above, additional assistance is available.