At ZipHealth, we aim to make receiving your treatment as convenient and straightforward as possible. This guide covers our available US shipping options, packaging methods, and how to handle changes to your order or prescription.
Use this article if you want to:
Choose or review the best shipping method for your order.
Understand how your medication will be packaged for delivery.
Learn how to update your delivery address before your package ships.
Transfer an existing ZipHealth prescription to a local pharmacy.
What Shipping Methods Are Available?
We offer multiple shipping tiers through USPS and FedEx to meet your needs. Please note that transit times apply once the pharmacy dispatches your order.
USPS First-Class Mail®: $4.95* (1–5 business days). This service includes tracking and Saturday delivery. *Rates may vary depending on your location. Please note that during high-volume holiday seasons, carrier delays may occur.
FedEx 2Day®: $14.35 (2 business days). This service includes detailed tracking and Saturday delivery.
FedEx Priority Overnight®: From $19.60* (Next business day). To qualify for overnight shipping, your order must be placed and approved before 3:30 PM EST. *Final cost varies by location.
How Do I Choose a Shipping Method?
You can select your preferred shipping method during checkout.
Available shipping options will be displayed before you complete your order. Depending on your location, you may see:
USPS First-Class Mail®
FedEx 2Day®
FedEx Priority Overnight®
Shipping availability may vary depending on your delivery address and the treatment being ordered.
If you plan to use a PO Box, please note that only USPS shipping methods can deliver to PO Boxes. FedEx shipping methods require a physical street address.
How fast is delivery for weight loss medications?
The following delivery options are available for ZipHealth weight loss medication orders:
Shipping method | Delivery time | Days available |
USPS® First Class | 1–5 days | Monday to Saturday |
FedEx® 2 Day | Within 2 days | Monday to Saturday |
FedEx® Priority Overnight | Next day (if ordered before 3:30 pm) | Monday to Saturday |
How Are Medications Packaged?
We value your privacy. All ZipHealth medications are shipped in plain, discreet, and unassuming containers to ensure no one knows what is inside but you. We generally utilize a secure, unbranded blue mailing envelope for standard shipments.
Wegovy®, Zepbound®, and Foundayo™ are shipped by ZipHealth's trusted pharmaceutical partners, and packaging for these medications may vary depending on the partner's shipping methods. If you have questions about the packaging for a specific weight loss medication, contact the relevant partner:
Zepbound® or Foundayo™: Contact Lilly Support at 1-844-LLYDIR1 (1-844-559-3471), or visit Lilly Direct support.
Wegovy®: Call 1-888-809-3942 (Monday–Friday, 8 am–8 pm ET).
Can I Change My Shipping Address?
You can update your shipping address only before your order is processed by our pharmacy. Because we work quickly to get your treatment to you, orders are generally processed within 2 hours of placement.
If you notice a mistake in your address, please notify our customer care team immediately.
Can I Transfer My Prescription to a Local Pharmacy?
Yes. If you prefer to collect your medication locally, you can request a prescription transfer. However, please keep the following in mind:
Potential Extra Costs: You may be required to pay additional retail dispensing or co-pay fees directly to the receiving pharmacy.
Information Required: To initiate the transfer, our clinical team will need the local pharmacy’s exact name, phone number, and fax number.
What does delivery cost for weight loss medications?
ZipHealth offers free delivery on all weight loss medication orders, including Wegovy® (semaglutide), Zepbound® (tirzepatide), and Foundayo™ (orforglipron).
If you still have questions or concerns regarding your shipment, additional assistance is available through our support channels.