Overview
Your personal and medical information is protected by the highest standards of digital security and federal privacy laws. At ZipHealth, we are committed to maintaining full transparency regarding how your data is handled, ensuring that your journey from consultation to delivery remains completely confidential and secure.
Use this article if you want to:
Understand how we safeguard your personal and medical records.
Learn about our commitment to HIPAA compliance.
Find out who is authorized to view your health data.
See how ZipHealth transactions will appear on your financial statements.
How Do We Handle Your Data?
We adhere to strict confidentiality policies to ensure your personal and medical information remains secure at all times.
Storage: All data is stored in encrypted systems that meet or exceed US security standards.
Access Control: Only authorized healthcare professionals, such as your assigned prescribers and pharmacy staff, can access your medical data to provide necessary care.
Privacy Policy: For a more detailed breakdown, you can view our full Privacy Policy on our website.
Transaction Privacy
We understand that discretion is a priority for our patients. To maintain your privacy, all payments will appear on your bank or credit card statement simply as "Zip." No specific details regarding your medication or the nature of your purchase will be displayed on your statement.
HIPAA Compliance
ZipHealth strictly complies with the Health Insurance Portability and Accountability Act (HIPAA). This federal law requires us to maintain the highest standards of privacy and security for your Protected Health Information (PHI). Our systems and processes are designed to ensure your data is handled securely and remains confidential throughout your treatment.
Contact Us
If you have further questions about how we protect your privacy or want to learn more about our security measures, please contact our Customer Care Team.
If you still need help after reviewing the information above, additional assistance is available.