Overview
At ZipHealth, your privacy and the security of your medical data are our highest priorities. We are committed to transparency regarding how your information is handled, stored, and shared, ensuring that you remain in control of your healthcare journey while complying with all necessary US medical regulations.
Use this article if you want to:
Understand how we communicate with your primary care physician.
Learn about our data storage and retention policies.
Find out how to request the deletion of your account or personal data.
Review our policy on third-party data sharing.
Will My Physician Be Informed of My Treatment?
No, we do not inform your primary physician of your treatment without your explicit consent. However, for your safety and to ensure comprehensive care, we strongly recommend that you share information about any medications you receive through ZipHealth with your regular doctor.
How Long Is My Data Stored?
The duration for which we store medical records varies based on specific state laws and medical retention requirements. If you have questions about the retention period in your state or wish to inquire about your specific records, please reach out to our team.
Can I Delete My Account and Data?
Yes, you can request that your account be deactivated and your data deleted.
Note: Please be aware that under federal and state regulations, certain medical and transaction data may need to be retained for a specific period for compliance and audit purposes, even if your account is closed.
Do You Share My Information?
ZipHealth does not share your personal or medical information with third parties for marketing purposes. Any data sharing is strictly limited to:
Regulatory Requirements: Compliance with state or federal healthcare laws.
Service Facilitation: Necessary coordination with our pharmacy partners to fulfill your prescription.
Explicit Consent: Any instance where you have specifically authorized us to share your information.
If you have additional concerns or questions, feel free to contact us for clarification.