Why Are Video Consultations Required?
In accordance with state telehealth regulations, individuals residing in Arizona, Idaho, Louisiana, New Hampshire, New Mexico, Utah, or Washington, D.C., are required to engage in a consultation with a medical professional prior to the prescription of medication.This ensures that your treatment is safe and appropriate for your condition.
How Do I Book a Video Consultation?
- Place your order and complete the consultation process.
- You will be prompted to book a video consultation appointment.
- Choose an available time slot or select "Connect Now" to join the waiting room for immediate assistance (subject to availability).
What Are the Requirements for a Video Consultation?
- A smartphone, tablet, or computer with a camera and microphone.
- A stable internet connection.
- A quiet and private space for the call.
What If I Miss My Appointment?
- If you miss your scheduled appointment, you will receive an email prompting you to reschedule.
- You can reschedule through your account by navigating to "Manage My AV Call" or contacting customer care for assistance.
Ready to Join Your Consultation?
You can use this article to connect to your consultation.