Overview
Use this article to understand how to access your ZipHealth account, what information is available in your Account Dashboard, and how to manage your orders and subscriptions.
Use this article when you want to:
Access your ZipHealth account.
Understand what information is available in your account.
Review your orders and subscriptions.
Manage your ZipHealth subscription or update your payment method.
Update your personal account information.
Logging In to Your ZipHealth Account
To access your ZipHealth account, visit the ZipHealth website and log in using your registered email address and password.
Once logged in, you will be taken to your Account Dashboard.
What Information Can I View in My ZipHealth Account?
Depending on your account activity, your ZipHealth Account Dashboard may include:
Order history.
Subscription information (view, pause, skip, or cancel your subscription, and update your payment method).
Treatment information.
Available information may vary depending on your treatment and account status.
Can I Update My Personal Information?
The following personal details cannot be updated directly within your ZipHealth account:
Email address.
Phone number.
Name (this must match the ID on file)
Date of birth (this must match the ID on file)
To update any of the above details, contact ZipHealth support via Live Chat, phone, or email.
Having Trouble Logging In to Your ZipHealth Account?
If you cannot access your ZipHealth account:
Confirm you are using the correct email address.
Check that your password has been entered correctly.
Use the password reset option if needed.
Need Further Support?
If you still need help after reviewing the information above, additional assistance is available.